Shipping and Returns
Hours of Operation
Monday to Friday: 8 am – 5 pm EST
Return and Exchange Policy
Given that the products are dietary supplements destined to be consumed, in most cases, no exchange nor return are possible through our website. For the safety of our customers, we will not accept any opened or unopened products back into our inventory.
We want to know if our products do not meet your expectations. Please get in touch with us here, and include your order number, questions, or concerns.
Once we receive your order, we process it quickly so that your product will ship within the next business day. Orders placed after 1 pm EST on Friday’s and over the weekend will be processed within 1-2 days from the following Monday.
We’ll send you the order tracking information by email (copy of the payment receipt, waybill number and delivery details).
Method of shipment
Canada and United States
We offer free shipping on orders over $25. We use Canada Post Expedited Shipping for delivery. The delivery time ranges from 1 to 10 business days, depending on your location.
USA - Be aware that packages may be subject to duties and customs fees which are not calculated at check out. Forage Hyperfoods has no control over these fees and they will be billed upon delivery. Please contact your local customs office to determine fees ahead of time.
France and United Kingdom
Orders are shipped using Canada Post Xpresspost (4-10 business days guaranteed).
All other countries – International
For international deliveries, all of the custom fees are at the expense of the customer and he shall also be aware of the current legislation of their country so as to proceed to a legal importation. It is also the client’s responsibility to pay the custom fees and taxes that might be imposed by the postal authorities. Please contact your local customs office to determine fees ahead of time.